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Account Tree’s 5 Steps to Building Better Software Step 5: Change-Fix-Improve

Writer: Thomas RossiThomas Rossi

At Account Tree, we don’t believe in “finished” software. Every feature, every function, every update is part of an ongoing process of learning and improving. That’s why Step 5: Change, Fix, Improve is a core part of how we work. Even before a new feature goes live, we’re already thinking about how to make it better.

illustration of gears, wrenches and graphs, with the words Change, Fix, Improve.
Change Fix Improve

Software isn’t about getting it right the first time—it’s about getting better every time. Our job doesn’t end when we roll out a feature. We keep testing, gathering feedback, and refining to ensure everything remains simple, transparent, and effective.


Sometimes we just think of a better way. Other times a customer asks the best way to accomplish something, and it makes us think, and still other times a customer asks if we could add or fix something. However it happens, we are always evaluating. 


Fixing Issues Before Users Even Ask

We don’t wait for problems to pop up—we look ahead and solve them early.

  • Rigorous Internal Testing – Every feature goes through multiple rounds of testing to ensure it’s smooth, simple, and reliable.

  • Early Feedback Loops – We involve real users—advisors, administrators, and students—before a feature is widely released to catch any hiccups early.

  • Proactive Updates – If we spot an issue or see an opportunity to improve, we act immediately. No waiting, no red tape—just fast, meaningful updates.


Improving Based on Real-World Use

Testing is great, but real-life usage tells the full story. We stay connected to our users to ensure our software keeps working exactly how they need it to.

  • User Feedback Integration – We actively listen to feedback and make changes based on real experiences.

  • Data-Driven Enhancements – We analyze how the system is being used to prioritize updates that have the biggest impact.

  • Fast Iteration – If something isn’t quite right, we don’t wait for a major release—we tweak and improve right away.


The Power of Continuous Improvement

By staying committed to change, we ensure that Account Tree never becomes outdated or difficult to use. Instead, it keeps getting better—every single day.

  • Simplicity Remains – Every update makes processes even easier.

  • Transparency Stays Intact – Clear, open financial management remains our priority.

  • Users Always Get the Best Version – No outdated tools, no clunky systems—just software that evolves with your needs.


We don’t just fix problems—we anticipate them. We don’t just release features—we refine them. And we don’t just listen once—we keep listening, questioning, and improving every step of the way.


 
 
 

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